CHAPTER 21
LEADERSHIP AND SUPERVISION
To lead, you must first be able to follow; for without followers, there
can be no leader.
Navy Saying
Today s Navy operates with fewer people and
" Determining how well you re performing
resources than before. Therefore, good leadership is
If you don t measure up to Navy standards, take
more important than ever. You may think that because
steps to raise your performance level as well as the
you are nonrated, leadership doesn t apply to you.
performance of the personnel who work for you.
You re wrong! Learn as much as you can about
leadership. Your leadership skills will have a strong
ELEMENTS OF LEADERSHIP
impact on your Navy career and your personal life. It
doesn t matter whether you re an apprentice, a chief
You ve heard the expression leaders are born, not
petty officer, a division officer, or a commanding
made or that person s a born leader. Forget these
officer; you will assume responsibility and exercise
phrases; no one is a born leader. Many people are
authority within the chain of command. As you advance
to higher rates, you ll assume more authority and natural leaders because of their strong, magnetic
responsibility as a leader. Now is the time for you to
personality or because of their natural ability to learn
learn about leadership.
rapidly (fast). However, such people are the exception,
not the rule. Because leaders aren t born, they must be
BASIC PRINCIPLES OF LEADERSHIP made (trained). There are three elements that make an
AND FOLLOWERSHIP
effective Navy leader:
1. Moral principles
Learning Objectives: When you finish this chapter, you
will be able to
2. Personal example
3. Administrative ability
" Recognize the purpose of followership and
leadership.
Moral Principles
" Identify the fundamentals of leadership,
Moral principles include honesty, integrity, and
including core values.
loyalty. These principles of human conduct provide
The Navy defines leadership as the art of
direction, solidity, and consistency to leadership.
influencing people to progress towards the
The key to leadership is the emphasis you place on
accomplishment of a specific goal. Leadership occurs
personal moral responsibility. You show personal moral
when one person influences other people to work
responsibility by being honest and loyal. Your
toward a definite goal.
shipmates see those traits as your moral character. And a
Leadership is based on personal example, good
strong moral character influences others in a positive
management practices, and moral responsibility. Every
manner.
person in the Navy must set an example of military
ideals and give personal attention and supervision to
Personal Example
personnel below them in the chain of command.
Leading by personal examples goes along with
You can determine your leadership ability by
moral responsibility. Effective leaders have many
" Examining your conduct
different leadership traits, such as know-how, sincerity,
and courage. Which trait is the most important is a
" Reviewing your duties and responsibilities
21-1
Praise and Reprimand
matter of opinion. However, if you show weakness in
any trait a worker thinks is important, you lose that
Learn when to praise and when to reprimand. Your
person s respect.
workers do better work when they know that you
Respect isn t automatically given to a leader
appreciate their efforts. Tell them you appreciate their
because of authority. You have to earn respect and
work; that s the only way they ll know. When a person
confidence of personnel working for you by setting a
does more than required, show your approval. If
good example. Lead your workers; don t drive them.
possible, show your approval in front of the other
personnel.
Administrative Ability
At times, you ll have to reprimand. You probably
Administrative ability is more than maintaining
don t like to do that, but warning and reprimanding are
logs, records, and other paper work. Administrative
part of your responsibility as a leader. Remember, the
ability is another term for good management practices.
purpose of a reprimand is to teach, not to embarrass.
Good management practices include the ability to
Therefore, give reprimands in private. Always be sure of
organize, manage, and work with people. Learn to apply
your facts the person may have a reason for the
a personal touch in dealing with your workers. Always
behavior that led to the reprimand. Tell the person what
remember, everyone wants to be treated as an individual
was wrong and why it was wrong. Then explain how the
who has worth. Emphasize each person s importance in
person can improve.
getting a job done.
Remember to do the following:
Giving Orders
" Praise in public.
When you re the leader of a group, part of your job
" Reprimand in private.
is to give orders. Give orders that are simple, clear, and
complete; and make sure that everyone understands
Promoting Morale
what s to be done.
Morale means different things to different people. If
A good order makes the following facts clear:
you ask your shipmates about their morale, you ll get
different answers. For example, a person who s just
" What s to be done.
been promoted will tell you morale is high. However, a
" When to do it. person who s just been restricted will tell you morale is
low.
Then, as circumstances require or permit, you may
Keeping morale high helps accomplish the Navy s
add the following information:
mission. The Navy realizes the need for high morale;
" Howtodoit.
therefore, several ongoing programs are conducted to
meet the need. These programs include moral and
" Why it must be done.
spiritual guidance, educational opportunities, and
personal affairs counseling. Encourage your shipmates
How you give an order is important. The way you
to take advantage of these programs.
speak is important. Speak in a tone that shows you
mean business. When you act as though you expect
Organized recreation programs, such as ball games,
the job to be done well, it usually will be. With
organizational parties, picnics, and sightseeing tours,
experience and when you closely follow the rules for
contribute to good morale. They bring members of the
giving an order, you ll develop an effective technique
organization together. Let your people know about all of
for giving orders.
your organization s recreational programs and
activities. Showing interest in your peoples welfare and
morale helps keep morale high.
Student Notes:
21-2
Commands and Orders
PRIDE. Many Navy units have an outstanding
reputation for their professional ability and their ability
A good follower obeys all orders received from
to get the job done. Other units can t seem to do
personnel higher in the chain of command. The Navy
anything right. What makes the difference? The answer
has two kinds of obedience immediate and reasoned.
is simple the outstanding outfit has esprit de corps.
COMMAND. Immediate obedience is an
The members of the unit have pride in self, Navy, and
automatic response to a command. You must follow a
their country!
command immediately and exactly as given without
Help your unit be a winner. Show your pride in self,
asking questions. For example, if you receive an order to
Navy, and country. Wear your uniform proudly.
make a turn while steering your ship, you do so
Compliment personnel working for you on their sharp
immediately. If you didn t respond at once, you could
appearance and good work. By doing this, you help your endanger the ship.
unit become an efficient, tightly knit crew.
ORDER. Reasoned obedience is the proper
response to an order. An order lets you ask questions if
KEEP PERSONNEL INFORMED. You can
you don t understand. You can use your own judgment
boost morale and promote esprit de corps and pride by
in carrying out an order. For example, if your leading
keeping your personnel informed. Everyone likes to
petty officer (LPO) tells you to paint your living space,
know what s going on. When will the ship get
you decide the number of brush strokes to use.
underway? What s the workload for tomorrow? When
Reasoned obedience lets you obey an order while
will the squadron deploy? This is the type of day-to-day
learning from your experience in carrying it out.
information you can pass on to your personnel. Let them
know about upcoming drills. Explain the reasons for the
Followership Qualities
drills. Letting people know what to expect promotes
To be a good follower, try to develop the following
good morale.
qualities:
INTEGRITY. Always be honest with yourself,
Loyalty Always be loyal to the personnel above
your shipmates, and your superiors. Make promises
you in the chain of command, whether or not you agree
only when you can keep them and only when you intend
with them.
to keep them. Keeping promises earns you respect from
your shipmates, and you must have their respect to be an
Initiative Do what must be done without waiting
effective leader.
to be told. Showing initiative demonstrates your ability
to be a leader.
FOLLOWERSHIP
Dependability Be dependable. The person in
charge must have help in carrying out the mission. The
Everyone in the Navy is in a position of
leader must be able to depend on the followers to get the
followership. No matter how high you go in the chain of
job done. Dependable followers increase the efficiency
command, you still report to someone higher. Even the
of the leader and the command.
President, as Commander in Chief, reports to the people
of the United States. To be a good leader, you must know
CONTINUOUS IMPROVEMENT
how to be a good follower. Always carry out your orders
PROGRAM
promptly, to the best of your ability, and as cheerfully as
possible. Show your workers that even if an order is
Learning Objective: When you finish this chapter, you
disagreeable or causes personal inconvenience, you still
will be able to
must carry it out. Loyalty, both up and down the chain of
" Identify the fundamental concept of the
command, is essential to effective leadership.
Continuous Improvement Program.
Student Notes:
21-3
The primary goal of the Continuous Improvement Q4. True or false. To be a good leader, you must know
Program is to increase productivity and produce better how to be a good follower.
quality through leadership. The most important part of
this program is the process, or, how the job gets done.
Q5. List three followership qualities.
You might ask, Who is the most familiar with the
a.
job?
The answer should be, The person doing the job.
b.
Often, the way the job gets done is complicated or
just doesn t work. In most workplaces, it s almost
impossible for workers to get management to change
c.
the way the job is done. Under the Continuous
Improvement Program, supervisors make sure that job
Q6. Describe the purpose of a reprimand.
improvement suggestions are heard and, if practical,
made part of the way the job is done.
REVIEW 1 QUESTIONS
Q7. List the ways you can help build morale.
Q1. List the elements of a good Navy leader.
a.
a.
b.
b.
c.
c.
Q8. What is the primary goal of the Continuous
Q2. List the principles of conduct that give direction, Improvement Program?
solidity, and consistency to leadership.
a.
SUMMARY
b.
In this chapter, you were introduced to the concepts
of leadership and supervision. You learned that in order
c. to be an effective leader, you first need to be a good
follower.
Also in this chapter, the idea behind the Continuous
Q3. What is another term used to describe
Improvement Program was presented. Through this
administrative ability?
program, valuable suggestions about the work place
can be acted on.
Student Notes:
21-4
REVIEW 1 ANSWERS A6. The purpose of a reprimand is to teach, not to
embarrass; therefore, give reprimands in
A1. The elements of a good Navy leader are
private.
a. Moral principles
A7. You can help build morale through
a. Pride being proud of what your
b. Personal example
personnel have accomplished
b. Integrity being honest with yourself
c. Administrative ability
c. Keeping personnel informed making
A2. The principles of conduct that give direction,
solidity, and consistency to leadership include sure your personnel know what is
happening
a. Honesty
A8. The primary goal of the Continuous
Improvement Program is to increase
b. Integrity
productivity and produce better quality
through leadership.
c. Loyalty
A3. Another term for administrative ability is good
management practices.
A4. True, to be a good leader, you must know how to
follow orders.
A5. The three followership qualities are
a. Loyalty
b. Initiative
c. Dependability
The chapter comprehensive test
for chapter 21 has been deleted .
21-5
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