English at Work
Episode 3: The crisis
Making suggestions
Narrator: Here we are again at Tip Top Trading, where Anna's interview for a sales job has been suddenly interrupted. Office assistant Denise has entered the room, looking very worried. What's wrong? And will Anna have any suggestions that might help?
Denise:
I don't know what to do!
Paul:
So what's the matter Denise?
Denise:
You know the PowerPoint presentation?
Paul:
The one we've been preparing for the last two months?
Denise:
Yes.
Paul:
The one that's very, very important and that we need this afternoon?
Denise:
That one.
Paul:
Aha.
Denise:
We've lost everything!
Paul:
No!
Denise:
I had it on a USB stick, to transfer it, but the stick has vanished!
Narrator: Right Anna, now is your chance to help them find solutions to the problem.
You'll need phrases like:
Can I make a suggestion?
Why don't you...?
Have you tried...?
Maybe we could...?
How about...?
I have an idea!
Paul:
But don't you have it saved on your computer?
Denise:
No, it was taking up a lot of space, so I deleted it.
Paul:
So you have lost the only copy we have.
Denise:
Yes.
English at Work
© British Broadcasting Corporation 2012
Page 1 of 3
bbclearningenglish.com
Narrator:
What idiots! I've never seen such a disorganised office. Go on, you'd better help them, Anna.
Anna:
Can I make a suggestion?
Paul:
Yes, please do!
Anna:
Why don't you try looking in your recycle bin? It might still be there.
Denise:
I did. It isn't.
Anna:
Have you tried asking your colleagues if they've seen the memory stick?
Denise:
I did. They haven't.
Anna:
How about looking through your rubbish bin to see if you threw it away by mistake?
Denise:
(getting shirty) I don't do silly things like that!
Paul:
All very sensible suggestions Anna, thank you.
Anna:
Maybe I could do a big office search for you...? I'm good at finding things.
Denise:
There are confidential documents in this office – non-staff are not allowed to see them.
Paul:
Now, now Denise. Why don't you drink up that nice tea?
Anna:
I have an idea! Did you ever email the presentation to anyone?
Paul:
Golly gosh, you did Denise! You emailed it to me to proof-read. It'll be in my inbox somewhere. Good thinking Anna!
Denise:
I was just about to suggest that myself actually.
Paul:
Problem solved. Thank you Anna!
Anna:
Pleasure.
Narrator: Well done Anna!
Paul:
Right, now please leave us Denise. Anna and I will continue our interview.
Would you like a biscuit Anna?
Anna:
Thank you. Oh, what's that?
Paul:
Oh golly gosh, the USB stick! It was mixed in with the plate of biscuits that Denise brought in.
Anna:
It's wet!
English at Work
© British Broadcasting Corporation 2012
Page 2 of 3
bbclearningenglish.com
Paul:
Yes, I think maybe I stirred my tea with it at one point. Oh well. Now, where were we...?
My goodness, it's 11 o'clock! I have a meeting right now! I'm afraid I'm going to have to go. But I've made up my mind about you anyway. I suppose you'd like to know if you've got the job?
Anna:
Yes please!
Narrator: Ah - Stop right there! I'm sure everybody would like to know if Anna's got the job – but everybody's going to have to wait until we've heard her helpful phrases once again:
Can I make a suggestion?
Why don't you try looking in your recycle bin?
Have you tried asking your colleagues if they've seen the memory stick?
How about...?
Maybe I could do a big office search for you...?
How about looking through your rubbish bin...?
I have an idea!
Paul:
Anna, we need someone who can think on her feet and who is a first-rate people person. Someone who sees solutions, not problems... someone like you! So if you want the job, it's yours!
Narrator: Ah, now think carefully Anna – do you really want to work for these people? They seem a bit... disorganised.
Anna:
I would definitely like the job! Thank you!
Narrator: So be it. Join us again next week for Anna's first day as a sales executive at Tip Top Trading.
â€Ã³ Listening comprehension question
Why was the memory stick wet?
Because it had been in Paul’s tea.
English at Work
© British Broadcasting Corporation 2012
Page 3 of 3
bbclearningenglish.com
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