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Challenge!

New idea for language 00-241 Warszawa

Unit 4 Orders and invoices

Business Writing

Written communication is very important at work. Business writing follows specific expectations. There are standard that are generally not used in everyday English.

Examples:

Please find attached ...

We regret to inform you that...

It has come to our attention that...

Guide to Basic Business Letters_

The Start

Dear Personnel Director,

Dear Sir or Madam: (use if you don't know who you are writing to)

Dear Dr, Mr, Mrs, Miss or Ms Smith: (use if you know who you are writing to, and have a forma i relationship with - VERY IMPORTANT use Ms for women u n less asked to use Mrs or Miss)

Dear Frank: (use if the person is a close business contact or friend)

The Reference

With reference to your advertisement in the Times, your letter of 23rd March / your phone cali today / Thank you for your letter of March 5th.

The Reason for Writing

I am writing to inquire about/ apologise for/ confirm Requesting

Could you possibly? /1 would be grateful if you could

Agreeing to Requests

I would be delighted to

Giving Bad News

Unfortunately /1 am afraid that

Enclosing Documents

I am enclosing / P/ease find enclosed / Enciosed you will find Closing Remarks

Thank you for your help Please contact us again if we can help in any way./ there are any problems./you have any questions.

Reference to Futurę Contact

I look forward to ... hearing from you soon./ meeting you next Tuesday./seeing you next Thursday.

The end

Yours faithfuiiy, (If you don't know the name of the person you're writing to) / Yours sincerely, (If you

know the name of the person you're writing to) / Best wishes, / Best regards, (If the person is a close

business contact or friend)_

Niniejszy skrypt jest własnością intelektualną firmy The Challenge Group A. J. Molscy sp. j.oraz stanowi utwór w rozumieniu Ustawy o prawie autorskim i prawach pokrewnych (Dz.U.24/1994 poz 83 z późn.zm). Jakiekolwiek zastosowanie niniejszego utworu bez uprzedniej jednoznacznej i nie domniemanej pisemnej zgody The Challenge jest kradzieżą własności intelektualnej i stanowi czyn nieuczciwej konkurencji.