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Customer Relationship Management in a fitness club 73

• ktłfructor	iłi* m	L— mmi,'-'1	Amtlie
170”	150™	140	130“'	^„*.59% 115	117“
133”	1657,1	170“	130 |	129™	181™
121	. _ _ 73% 150	- _ _ 82% 140	190“%	ID 3897S9 - - -59 140	139
B*n łan		^*Mkhe«e m	Mick		Victoria
100”	142™	139“	@	128 I	131 1
130”%	166	lenny - _ _ 82% 100	170™
	II ■	00:00.29		• l	SUUNTO

Figurę 6. Heart ratę group monitoring by Suunto Fitness Solution

Source: [http://www.pedalstudio.co.uk/wp-content/uploads/2010/12/Suunto-Fitness-Solution.jpg].

M&Participants & belts

sr part of particlpant's real name or nickname

Figurę 7. List of participants with their personal information in Suunto Source: screenshot from the Suunto Fitness Solution program.

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